Loose Ends – The role of the volunteer.


Loose Ends is the only drop in centre in Newbury for vulnerable and homeless people.

Based in the Morton Hall at the far end of Newbury Baptist Church site it provides a hot meal, bathroom and, if required, clean clothes and bedding for those sleeping on our streets. Of which, at the last count, there are about 25.


Loose Ends opens five times a week and requires a team of 4 volunteers plus a supervisor for each session.

There can be up to 40 clients at any session, the volunteers put together and serve a hot meal.

In order to have the session ready to open on time the volunteers arrive about 45 minutes before the session and get the room ready and cooking the food. When the session opens the clients sign in and collect a mug to make them selves a hot drink. Hot food is served from a servery, there is often additional food to distribute along with clothes, toiletries and equipment from donations.

Volunteers are a friendly face and a kind word to the men and women who come, the supervisor for the session takes overall responsibility and ensures a calm and pleasant atmosphere.

At the end of the session volunteers stay to clean the hall and leave it ready for the next team of volunteers.


Loose Ends has clear rules, to ensure the safety of volunteers and clients, and the clients are generally respectful in observing them.

There is no smoking or drinking in the hall. Any abusive or aggressive behaviour is rare and clients know this results in a ban from Loose Ends and the immediate closure of the session.


Volunteering is very rewarding, the volunteers are all great fun.

The sessions are well organised and run smoothly, thanks to committee members who co-ordinate the rota and oversee the collection and sorting of donations, the provision of food for each session and the programme of training provided for all volunteers.


All that is asked is a commitment of one session a month, although many volunteers offer more.

The sessions are Monday and Tuesday 12.30-1.30pm Lunch

Wednesday and Friday 9.30-11.00am. Breakfast

Sunday 2.00-3.30pm. Dinner


We are always looking to recruit new volunteers, if the idea appeals to you, please contact.

Julie Cobbett